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FAQ
Answers to Your Diabetes
& Home Safety Questions
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How to Get Started with Services?Give us a ring at 704-387-6420 or click here to schedule a complimentary 15-minute one-on-one phone or virtual conversation. This quick chat allows us to understand your unique needs and concerns, enabling us to tailor our services specifically to you.
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Why Choose Welldom for Diabetes Coaching?Welldom provides virtual coaching nationwide, so if you don’t want to leave your home, you don’t need to. If your insurance doesn’t cover diabetes education, your deductible is expensive, or a traditional clinic-based visit isn’t what you are looking for, give us a call. Our Founder is not simply a “coach”, but a Certified Diabetes Care and Education Specialist, ensuring we follow diabetes self-management education principles. We focus on a holistic approach to serve our clients.
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Does Welldom Take Insurance?Diabetes Coaching Welldom does not accept insurance for diabetes coaching services. Payment is due at the time of service and clients are required to maintain an active credit card on file. We accept all major credit cards. We also accept Flexible Saving Accounts (FSA) and Health Savings Accounts (HAS) payment. Home Safety Assessments Welldom is currently registered with Medicare Part B as an outpatient service provider. We are required to bill Medicare for skilled and medically necessary services. Medicare Part B may cover the cost if you have a physician order and a home safety assessment is deemed medically necessary. If services are not medically necessary, you can pay privately for them. We accept all major credit cards for services.
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How Do You See Clients?Diabetes Coaching visits are virtual. Home Safety Assessments and community and Employer Wellness workshops are available in person in Charlotte, NC, and surrounding Counties unless travel has been arranged.
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How Should I Prepare for a Virtual Visit?Welldom will provide you with a link to a secure platform for the video visit. The only thing you need is a cell phone, tablet, or computer that can connect to the Internet.
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What Makes Welldom Different?We offer one-on-one services in the comfort of your home. We tailor education to what you want and need. Insurance requirements do not bind us, so we do things on our terms while ensuring you receive the best care! We are committed to expanding diabetes and aging services through creative solutions.
Find answers to common questions below. Need more help? Contact us!
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